PBX Virtual telephone switchboard system telecommunications consultancy.
Marion Williams Wynn the Managing Director of this telecommunications consultancy has been involved in the industry since her early days marketing Siemens systems over 20 years ago. She has consistently dominated this industry by ensuring that the client always gets offered the best systems available.
Each business has different needs and by clearly identifying those needs she is able to recommend the best solution, tailor made for that client.
We all know that in warfare communications is the key element to success. If you relate this to your business you will understand that if your communications are not up to scratch or are constantly down, it won’t be long before you lose business. It’s the same in war – take out their communications and you have won the battle. She has installed in her staff the same ethos and business acumen that “The MD” swears by. Do it right – plan ahead – and give the client only what they require.
Telecommunications consultancy Telecommunications analysis
For the last few years she joined the Telemasters team and became a shareholder. Most of the products marketed by her company is supplied by Telemasters as she believes they are the market leaders in “PBX Virtual switchboard systems.” The MD still supplies conventional switchboard systems and phones if required but finds that cloud computing systems are becoming the norm. Her staff are always amazed at how much money is wasted every month by companies who just take their basic Telkom bill for granted and if they can’t save you money or help you expand your system, they just wont sell you anything. The bottom line is ...
Our Guiding Principles
Quality above all
This is Rule #1: Quality above all – then efficiency. You will note that there will be a figure for 'Savings' in this quote and this is because of the increased efficiency of Digital communications over analog. Our advanced interconnection platform and technology means we can pass on these efficiencies to our Customers in the form of such higher quality and lower prices.
FutureProof™ your Voice, Data and Cloud services
We'd like to FutureProof™ your communications. With 19 years in LCR and our 6th year in fixed line communications, we have built up a reputation for highest quality voice communications. We measure the quality live and are proud to surpass the expectations of ICASA by a wide margin. In the ISP and data services space, we can boast the keenest minds in the industry and the service to match.
Own network | Own termination | Independent
Our network is built on the Internationally acclaimed BroadSoft platform, which controls every IP session directly – calls never touch the public internet. Switching a client to a Cloud PBX now becomes a matter of onsite equipment and a voice-quality LAN. We standardise our equipment to be able to remotely set-up, change, diagnose.
Failover and Redundancy
We have multiple failovers in our core network, failover at site (Optional extra if selected), constant firmware and stable software mass updates to every equipment type on our Network – as well as multiple security layers.
Support and Monitoring
With over 99% service response in 3 hours or less, we are rivalling the best of the best in what our customer values most: quality voice and data service with maximum uptime. We have pioneered a patent-pending ViPN failover system for all services. We use Nagios, VOIP monitor and Percolate for full-network diagnosis. Our support system is done in real-time on T-Track and support calls are logged from report to termination and reported to ICASA. We use on-site probes to measure and maintain line quality.
Industry Leading Reporting
We make, keep and report on our promises: in the form of an extensive Executive Report . Customers know that we are continuously striving to provide best of breed cloud based services that promotes efficiencies and user experiences.
We are the handshake types – our agreement with you will contain no hidden surprises as we value long term relationships with our customers above all as the metric for sustained success.